These terms govern access to irregulardesigngroup.com, product purchases, warranty service, and the handling of personal information. Review them carefully before using the site, placing an order, submitting an RMA request, or engaging with IDG in connection with any product or service.
Core commercial terms governing site access, eligibility, order flow, NFA transfer process, liability allocation, dispute resolution, and general contract administration.
These terms form a binding agreement between you and Irregular Design Group, LLC. By accessing the site, placing an order, or otherwise engaging with IDG, you agree to be bound by the terms then in effect.
IDG may update these terms at any time by posting a revised version with an updated last-updated date. Continued use of the site or continued participation in a transaction after an update constitutes acceptance of the revised terms.
Irregular Design Group, LLC is an Ohio limited liability company engaged in the design and manufacture of suppressors and related firearm products. IDG operates as a Type 07 Federal Firearms Licensee and Class 2 Special Occupational Taxpayer.
Licensed premises: 419 Cooks Pond Drive NE, Lancaster, Ohio 43130.
By ordering or transacting with IDG, you represent and warrant that you meet all applicable legal requirements.
Providing false information in connection with a firearms or NFA transaction may constitute a criminal offense. IDG may refuse, limit, or cancel any order at its sole discretion.
IDG transfers NFA suppressors only to approved FFL/SOT dealers using ATF Form 3. IDG does not perform direct-to-consumer Form 4 transfers.
Consumer orders placed through the site are routed to the customer’s designated FFL/SOT dealer. After Form 3 approval and shipment to the dealer, the dealer handles the downstream consumer transfer process.
IDG will not ship a suppressor until it has verified the receiving dealer’s FFL and SOT status and the ATF has approved the Form 3 transfer. ATF processing times are outside IDG’s control, and no estimate provided by IDG is a guarantee.
State legality: The customer bears sole responsibility for determining whether purchase, possession, transfer, transport, and use are lawful in the customer’s jurisdiction. IDG bears no duty to verify customer state or local legality and ships only to an approved FFL/SOT dealer.
Each suppressor is uniquely serialized and recorded in IDG’s required acquisition and disposition records. Title and risk of loss pass in accordance with the shipment terms applicable to delivery to the receiving dealer.
All prices are stated in U.S. dollars and may change before IDG accepts an order. Sales tax, transfer taxes, shipping, dealer fees, and similar charges are the responsibility of the customer unless expressly stated otherwise by IDG in writing.
IDG reserves the right to refuse, cancel, or limit any order in its sole discretion, including where eligibility, compliance, payment, or dealer-transfer requirements cannot be completed.
Orders may be cancelled without penalty before IDG files the Form 3. Once a Form 3 has been filed, cancellation logistics become more complex and may require completion of transfer and return steps before the product can be brought back into IDG inventory.
Post-Form 3 cancellations are subject to a 15% restocking fee, plus any shipping, transfer, or related costs incurred. IDG may waive or reduce the restocking fee at its sole discretion, and any waiver in one case does not create an obligation to waive it in another.
Custom, engraved, or otherwise configured products are non-cancellable and non-returnable except to the extent expressly covered under the warranty policy below.
IDG products are firearm accessories intended for use only with compatible host firearms, ammunition, and mounting systems. The user assumes all risks associated with the handling, storage, transport, installation, operation, and discharge of firearms and ammunition.
You are solely responsible for compliance with all safe-handling practices, maintenance requirements, and legal restrictions. IDG is not responsible for injury, death, or property damage arising from firearm use, misuse, or third-party products used in combination with an IDG product.
Except for the express written warranty set out in Part II, all products and the site are provided on an as-is and as-available basis to the maximum extent permitted by law. IDG disclaims all other express and implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.
Liability cap: To the maximum extent permitted by law, IDG’s total aggregate liability for any claim arising out of the terms, the site, or an IDG product shall not exceed the purchase price paid for the specific product giving rise to the claim.
To the maximum extent permitted by law, IDG is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, loss of use, personal injury, death, or property damage, even if advised of the possibility of such damages.
These terms are governed by Ohio law without regard to conflict-of-laws rules. Disputes arising out of or relating to the site, the terms, or any IDG product must be resolved through binding arbitration administered by the American Arbitration Association under its consumer rules, before a single arbitrator, in Fairfield County, Ohio or by video conference if allowed.
Class and jury waiver: You and IDG each waive any right to a jury trial and any right to participate in a class, collective, representative, or consolidated action. Claims must be brought only on an individual basis.
Either party may pursue qualifying individual claims in small claims court in Fairfield County, Ohio, and IDG may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or federal firearms and NFA licensure.
You may opt out of the arbitration and class-action waiver provisions by sending written notice within 30 days of your first acceptance of these terms to IDG at its Lancaster, Ohio address or by email to legal@irregulardesigngroup.com.
You may not assign or transfer the terms or your rights under them without IDG’s prior written consent. IDG may assign the terms in connection with a merger, acquisition, reorganization, or sale of substantially all assets.
These terms, together with the warranty policy and privacy policy, constitute the entire agreement between you and IDG regarding the covered subject matter. If any provision is held invalid or unenforceable, it will be modified only to the minimum extent necessary and the remaining provisions will remain in effect.
Warranty coverage is structured around serialized suppressor products, controlled service intake, and repair-or-replace remedies that remain workable within the NFA transfer framework.
IDG warrants its suppressors against defects in materials and workmanship for the life of the product. This lifetime suppressor warranty runs only to the dealer of record on the approved Form 3 disposition from IDG and the original end consumer of record on the first approved downstream transfer to a non-licensee.
This warranty is non-transferable and does not extend to later owners, transferees, resellers, or unauthorized commercial channels.
The warranty covers defects in materials and workmanship under normal use with appropriate host firearms, ammunition, and mounting conditions consistent with IDG guidance. If IDG determines that a covered defect exists, IDG will repair or replace the suppressor at its sole discretion.
Remedy is limited to repair or replacement. No refund path is provided under the suppressor warranty. If replacement is required, any replacement suppressor is a newly serialized NFA item and will move only through the legally required transfer process.
The warranty does not cover damage or failure caused by misuse, abuse, neglect, unauthorized modification, unauthorized repair, improper maintenance, inappropriate ammunition, out-of-spec use, corrosive exposure, or normal cosmetic wear such as finish discoloration and carbon fouling.
Excessive use threshold: Round counts exceeding 20,000 rounds within any 12-month period, or cumulative use inconsistent with the suppressor’s rated caliber class and intended duty cycle, are deemed excessive use and outside the scope of this warranty. IDG may request supporting documentation as part of claim review.
This warranty does not shift responsibility for lawful firearm use, safe handling, or host-weapon risk. All disclaimers of warranty and limitations of liability in Part I apply equally to warranty matters.
For claims IDG determines are outside warranty coverage, IDG may offer service at a charge equal to 20% of the original purchase price of the affected suppressor, plus replacement parts, shipping, and any required ATF transfer costs.
Typical service turnaround is approximately four weeks from physical receipt at IDG’s licensed premises. That estimate excludes transit time, ATF processing, third-party evaluation, destructive analysis, and supply-chain-dependent manufacturing or repair inputs.
Before shipping any product to IDG for warranty or non-warranty service, the customer must complete the intake process at irregulardesigngroup.com/rma/ and receive written approval from IDG.
No prior written approval, no service intake. Unapproved shipments may be refused, will not be repaired, and may be returned to sender at the sender’s expense or held pending customer action at IDG’s discretion.
Outbound shipping to IDG, lawful packaging, accurate intake information, and compliance with all applicable federal, state, and local laws remain the customer’s responsibility.
IDG will issue written shipping instructions only after review and approval of the request. For covered claims, IDG bears return shipping. For non-warranty claims, return shipping remains the customer’s responsibility.
Accessories, mounts, muzzle devices, parts, apparel, and other non-suppressor products carry a limited 90-day warranty against defects in materials and workmanship from the original date of purchase. This limited warranty excludes misuse, abuse, unauthorized modification, unauthorized repair, use outside intended purpose, and normal wear.
The same RMA approval requirement, disclaimer framework, and limitation-of-liability provisions apply to non-suppressor warranty matters unless a separate written product-specific policy states otherwise.
This section explains the categories of information IDG collects, the operational and compliance reasons it is used, the parties it may be shared with, and the rights available to residents of covered states.
IDG may collect identifiers, contact details, commercial transaction records, dealer relationship information, payment and billing information processed through service providers, compliance-related information needed for firearms and NFA workflows, device and usage data, and the contents of communications or support submissions.
IDG uses that information to process orders, coordinate with dealers, support ATF and other compliance activities, operate the site, manage warranty and RMA workflows, protect against fraud and security issues, communicate with customers, and enforce contractual or legal rights.
IDG does not sell personal information for monetary consideration. IDG may share information with receiving FFL/SOT dealers, the ATF or other lawful authorities, payment processors, shipping carriers, hosting and IT vendors, compliance and bound-book software providers, professional advisors, and counterparties involved in a lawful business transfer.
The site uses cookies and similar technologies to operate core functions, remember preferences, analyze traffic, and improve performance. Browser settings may limit or disable cookies, though doing so may affect site functionality.
IDG maintains reasonable administrative, technical, and physical safeguards, but no transmission or storage method is completely secure. Personal information is retained only as long as necessary for the purposes collected, customer relationship needs, dispute resolution, and applicable legal obligations.
Retention note: Certain firearms compliance records, including acquisition and disposition records, may need to be retained for the life of the business and delivered to the ATF upon business termination. The site is not directed to children under 18, and IDG does not knowingly collect personal information from children.
IDG honors verified privacy requests as required by applicable state law and will not unlawfully discriminate against a consumer for exercising a qualifying right. Privacy requests and appeals should be directed to privacy@irregulardesigngroup.com.
Rights may include access, deletion, correction, knowledge of categories and specific pieces of information, limits on sensitive information, use of authorized agents, and non-discrimination protections.
Rights may include confirmation, access, correction, deletion, portability, and appeal of denied requests, along with opt-out rights for targeted advertising, sale, or certain profiling where applicable.
Rights may include access, correction, deletion, portability, opt-out rights, and an appeal pathway using the same privacy contact channel.
Rights may include access, correction, deletion, portability, opt-out rights, and appeal rights through the privacy contact address.
Rights may include access, deletion, portability, and opt-out rights as provided under Utah law.
Rights may include confirmation, access, correction, deletion, portability, opt-out rights, and appeal rights through the same privacy contact channel.
Rights may include confirmation, access, correction, deletion, portability, opt-out rights, appeal rights, and receipt of categories of third parties to whom data has been disclosed where required by law.
The site is operated from the United States and intended for U.S. customers. Users accessing the site from outside the United States consent to transfer and processing in the United States, which may apply different data-protection standards.
IDG may revise this privacy policy from time to time by updating the posted document and changing the last-updated date. Material changes will be communicated when required by law.